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For online transactions, we accept all major credit cards, Shop Pay, Apple Pay, and Google Pay. Cash is also accepted in our store.
After receiving your return, please allow our warehouse team to inspect and restock it.
Once this process is complete, we will issue your refund, which typically takes 2 to 4 business days to appear in your account (depending on your bank). We appreciate your patience!
Contact Customer Service right away by sending an email...
Please include your order number and we will try to cancel your order before it is processed. Just because you haven't received a tracking number doesn't mean the order hasn't been processed. There is a short 24-hour cancellation window, so if you need to cancel, be sure to request it immediately.
Delivery time ranges depend on the type of product you ordered, your location and the shipping carrier.
Kayaks are oversized items requiring special handling and delivery services and take longer to deliver than standard packaged items.
For general estimated delivery times, see the list below:
Accessories - 10-15 business days
Kayaks (Shipping by mail) - 20-25 business days